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1.4 Based on 12 reviews
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    • When it does not work and technician does nothing to help 3
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I have USA Communications Internet service that is when I wants to work.i have called tech support so much it seems they know my number and will put me on hold 15 -20 minutes at a time just to tell the same thing . Well thats depends on the tech had one tell me it was up and running for the past 3 days while i was looking at it unplugged to do a hard reset. Which i have to do just about every day. They schedule technician's to come out but i... Read more

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I was excited when USA Communications bought Coosa Cable. I didn't think the services could get any worse. (1st mistake). I upgraded my internet to 15MB, (2d mistake) then lost my discount for bundle services. The internet rarely delivers the download of 15MB and the upload of 1MB has never worked. The upload is so bad it will not even measure on a speed test... just times out. I am now paying $32 a month more for services that at best work... Read more

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Engaged USA Comm for internet, phone, cable tv service. Internet rarely works called and they set appointment 2 weeks out, So I'm supposed to pay for hit or miss service till then. Tech via phone told me the issue was their equipment on line and he could see the issue. Why do they need appointment to fix if it is their external equipment? Like giving the keys to the Starship Enterprise to the Beverly Hillbillies. When I first signed they did not... Read more

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Our account is under Christopher Goodwin. I paid $124.00 June 27 to have internet hooked up. We changed our mind and went with another company and they told me because i paid cash at their local office here that my refund would take 4-6 weeks because it had to go through the credit dept. It has now been 10 weeks and when i call, they said the check was mailed out July 22. I don't care if their main office is in Nebraska, it still shouldn't take... Read more

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I've been a customer for nearly 5 years now and they are horrible. If there are issues, they automatically tell you the modem looks good on their end and assume it is an issue on our end and suggests sending a tech out. 9 times out of 10, my service will be up and running normally.. shortly after the call!?@* They never assume responsibility, they never respond to online chat (even after you able to leave a chat message and if they do, again,... Read more

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Yesterday I started Internet service with USA Communications. Today, the service is down most of the day so far. Sad to say I was with Century Link for three years (DSL) but both the DSL and phone services were terrible. Looks like we must live in s third world country since no one seems to be able to pride any service. I will be cancelling this in a few days if it does not rebound.

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This company has the absolute worst Internet service I've ever had. Over half of each day the Internet quit working. Especially at night after 10pm. *** I should only have to pay half the Internet bill. I'm really over this ***.

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I ordered internet service from USA Communications and they gave me an installation date that was two weeks out before a service technician would be at my home to install. I provided both my home number and cell number as a means to contact me. I took a day of vacation from work on the install day and was down in my basement working with both my cell phone and home phone on hand. Cell service where I live is already spotty, and practically... Read more

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Six months of absolute GARBAGE!

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Internet has been out for 24 hours, the Internet is so unreliable and is garbage, the technical support are useless, i have ro call somebody up north out of this state to complain to, when i go to the company they act like i bother them when all i want is my $h!t to work, i pay 158 dollars a month for garbage,they keep taking out channels i watch, im having to use my limited data to do work, who ever is the owner of this company is a crook, i am... Read more

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