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I turn the tv on to watch football games and guess what, no cable same as last week. I will be changing to Dish. I wish Charter was available. My neighbors are all pissed off too. I will be deducting $20 from my bill. I thought we had it bad with Coosa cable. You hear...
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2.6
Haleyville, Alabama
I didn't like
  • Lack of service on weekends
#937198
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If you're thinking about getting "usa communications" for internet.... DON'T!! You will be better off with 2 dixie cups and a string ! Every single morning and night the the *** DOESN'T WORK!!! In fact I'm having to write this using my phones data plan !! They will...
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1.1
#930482
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Very annoyed!!!!! We have been promised better service since the acquisition from Coosa Cable. It hasn't happened, our phones & Internet go in and out daily with no warning, out 10 minutes or hours at a time. I just get a phone dialed and it goes out, or half way...
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Anonymous
Dave

USA Communications internet service is still down (7/2/2017) and has been down since 6/30/2017.

3.0
I didn't like
  • Amount of time to have a technician fix the problem
#925739
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Usa Communications Internet Service Review

USA Communications
#999139
Its horrible internet...i just need to look into another provider
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Usa Communications Internet Service Review

USA Communications
#991700
2.7
Details
Horrible internet! Unreliable! It chokes, pukes, lags, gags and goes out completely from couple hours to over 20hrs at a time
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Advertised vs Delivered
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Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Usa Communications Internet Service Review

USA Communications
#979526
Nothing ever works!!! It's Christmas Day and no Internet or Television services again!!!!
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Usa Communications Cable Tv Service Review

USA Communications
#933321
1.0
Details
The cablel hasn't been working for 2 day 10/7/16 thru 10/8/16 , I'm getting a adjeustment on my bill for foe the 2 days. If the bill is not payed by the 10th there's a late charge I should get reimbursement on my bill.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
When USA bought out Coosa Cable I went and complained then about the cable service, was told to give them six months and it would be fixed. Over a year later it has not been fixed but has gotten worse, more channels affected than a year ago. Cannot watch a football...
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#924992
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I reported my internet out the last week of July and again the first week of August. Both times I was told they would enter a work order, and someone would call me back to tell me when they are coming out. It is now Sept 6, No one has called yet. Today I went in to the...
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1.1
#914155
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I have USA Communications Internet service that is when I wants to work.i have called tech support so much it seems they know my number and will put me on hold 15 -20 minutes at a time just to tell the same thing . Well thats depends on the tech had one tell me it was...
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1.0
#908242
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I was excited when USA Communications bought Coosa Cable. I didn't think the services could get any worse. (1st mistake). I upgraded my internet to 15MB, (2d mistake) then lost my discount for bundle services. The internet rarely delivers the download of 15MB and the...
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Anonymous
Anonymous

I could have written this and I am in same situation. In Lincoln and also have no other service available but to back to a dish service which I do not want. I sincerely hope C...

2.3
#906339
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Engaged USA Comm for internet, phone, cable tv service. Internet rarely works called and they set appointment 2 weeks out, So I'm supposed to pay for hit or miss service till then. Tech via phone told me the issue was their equipment on line and he could see the issue....
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Anonymous
Anonymous

Took me some time to write this and post on line since the internet did not work yesterday. Will be cancelling and moving back to DSL. Also will contact the Pell City official...

1.3
I liked
  • Promises
I didn't like
  • Delivery
#905018
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Our account is under Christopher Goodwin. I paid $124.00 June 27 to have internet hooked up. We changed our mind and went with another company and they told me because i paid cash at their local office here that my refund would take 4-6 weeks because it had to go...
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#898123
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I've been a customer for nearly 5 years now and they are horrible. If there are issues, they automatically tell you the modem looks good on their end and assume it is an issue on our end and suggests sending a tech out. 9 times out of 10, my service will be up and...
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Julian, California
#895248
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