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Usa Communications Internet Service Review

The internet is costantly lagging or down and the cable is either blurry or not working im getting really fed up and im about to switch I would understand if it was raining or some kind of bad weater but its an everyday thing and its *** me off really bad
1.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#933248
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If you're thinking about getting "usa communications" for internet.... DON'T!! You will be better off with 2 dixie cups and a string ! Every single morning and night the the *** DOESN'T WORK!!! In fact I'm having to write this using my phones data plan !! They will...
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1.1
#930482
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Very annoyed!!!!! We have been promised better service since the acquisition from Coosa Cable. It hasn't happened, our phones & Internet go in and out daily with no warning, out 10 minutes or hours at a time. I just get a phone dialed and it goes out, or half way...
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Anonymous
Dave

USA Communications internet service is still down (7/2/2017) and has been down since 6/30/2017.

3.0
I didn't like
  • Amount of time to have a technician fix the problem
#925739
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When USA bought out Coosa Cable I went and complained then about the cable service, was told to give them six months and it would be fixed. Over a year later it has not been fixed but has gotten worse, more channels affected than a year ago. Cannot watch a football...
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#924992
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Usa Communications Bundle Review

The internet and cable is always out in odenville, and they never do anything to fix it... Or they screw it up worse. This happens every week! Then they take several days to come out. They don't really look to see what they problem is. It's getting old, y'all need to fix yalls *** and make it worth the money! Hurry up and fix everyone's internet and cable down here!... AGAIN.
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#914679
Reply to reviews
I reported my internet out the last week of July and again the first week of August. Both times I was told they would enter a work order, and someone would call me back to tell me when they are coming out. It is now Sept 6, No one has called yet. Today I went in to the...
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1.1
#914155
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I have USA Communications Internet service that is when I wants to work.i have called tech support so much it seems they know my number and will put me on hold 15 -20 minutes at a time just to tell the same thing . Well thats depends on the tech had one tell me it was...
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1.0
#908242
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I was excited when USA Communications bought Coosa Cable. I didn't think the services could get any worse. (1st mistake). I upgraded my internet to 15MB, (2d mistake) then lost my discount for bundle services. The internet rarely delivers the download of 15MB and the...
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Anonymous
Anonymous

I could have written this and I am in same situation. In Lincoln and also have no other service available but to back to a dish service which I do not want. I sincerely hope C...

2.3
#906339
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Engaged USA Comm for internet, phone, cable tv service. Internet rarely works called and they set appointment 2 weeks out, So I'm supposed to pay for hit or miss service till then. Tech via phone told me the issue was their equipment on line and he could see the issue....
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Anonymous
Anonymous

Took me some time to write this and post on line since the internet did not work yesterday. Will be cancelling and moving back to DSL. Also will contact the Pell City official...

1.3
I liked
  • Promises
I didn't like
  • Delivery
#905018
Reply to reviews
Our account is under Christopher Goodwin. I paid $124.00 June 27 to have internet hooked up. We changed our mind and went with another company and they told me because i paid cash at their local office here that my refund would take 4-6 weeks because it had to go...
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#898123
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