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USA Communications advertise 60 meg internet service when they know that they can not deliver it. I had service for almost a year and there we few times where their service worked at over 50 megs. the majority of the time it was below 30 megs. Even when the service was...
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#969476
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I'm a USA Communication customer. This has got to be the worst internet and cable service I have ever dealt with. I paid my bill late but considering I never have received a full month of service without any interruption me paying at all should be a plus. I'm setting...
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#955633
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The problem with the Pell City bunch is simple, they are all incompetent. We need a new provider in the area and boot these folks out. The only way to get action is for every customer to start complaining to the FCC, Public Service Commission, Talladega and St. Clair...
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Anonymous
Lola

Doesn't seem to be the local people that are incompetent- it's the whole company. I have been researching for a friend that lives off the Dam Rd & during this research there a...

Anonymous
Anonymous

BS detector level 5 activated

1.0
#953267
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I have had USA internet and TV service for more than a year. The internet is frequently down for hours or days. Two weeks ago it was down almost every morning, which is when I use internet. The TV quality is worse, meaning poor picture and audio. Did I mention it took...
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#949687
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I turn the tv on to watch football games and guess what, no cable same as last week. I will be changing to Dish. I wish Charter was available. My neighbors are all pissed off too. I will be deducting $20 from my bill. I thought we had it bad with Coosa cable. You hear...
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2.6
Haleyville, Alabama
I didn't like
  • Lack of service on weekends
#937198
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Usa Communications Cable Tv Service Review

The cablel hasn't been working for 2 day 10/7/16 thru 10/8/16 , I'm getting a adjeustment on my bill for foe the 2 days. If the bill is not payed by the 10th there's a late charge I should get reimbursement on my bill.
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
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#933321
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Usa Communications Internet Service Review

The internet is costantly lagging or down and the cable is either blurry or not working im getting really fed up and im about to switch I would understand if it was raining or some kind of bad weater but its an everyday thing and its *** me off really bad
1.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#933248
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If you're thinking about getting "usa communications" for internet.... DON'T!! You will be better off with 2 dixie cups and a string ! Every single morning and night the the *** DOESN'T WORK!!! In fact I'm having to write this using my phones data plan !! They will...
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1.1
#930482
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Very annoyed!!!!! We have been promised better service since the acquisition from Coosa Cable. It hasn't happened, our phones & Internet go in and out daily with no warning, out 10 minutes or hours at a time. I just get a phone dialed and it goes out, or half way...
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Anonymous
Dave

USA Communications internet service is still down (7/2/2017) and has been down since 6/30/2017.

3.0
I didn't like
  • Amount of time to have a technician fix the problem
#925739
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When USA bought out Coosa Cable I went and complained then about the cable service, was told to give them six months and it would be fixed. Over a year later it has not been fixed but has gotten worse, more channels affected than a year ago. Cannot watch a football...
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#924992
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