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I have had USA internet and TV service for more than a year. The internet is frequently down for hours or days. Two weeks ago it was down almost every morning, which is when I use internet. The TV quality is worse, meaning poor picture and audio. Did I mention it took...
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#949687
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I turn the tv on to watch football games and guess what, no cable same as last week. I will be changing to Dish. I wish Charter was available. My neighbors are all pissed off too. I will be deducting $20 from my bill. I thought we had it bad with Coosa cable. You hear...
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2.6
Haleyville, Alabama
I didn't like
  • Lack of service on weekends
#937198
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Usa Communications Cable Tv Service Review

The cablel hasn't been working for 2 day 10/7/16 thru 10/8/16 , I'm getting a adjeustment on my bill for foe the 2 days. If the bill is not payed by the 10th there's a late charge I should get reimbursement on my bill.
1.0
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#933321
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Usa Communications Internet Service Review

The internet is costantly lagging or down and the cable is either blurry or not working im getting really fed up and im about to switch I would understand if it was raining or some kind of bad weater but its an everyday thing and its *** me off really bad
1.6
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#933248
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If you're thinking about getting "usa communications" for internet.... DON'T!! You will be better off with 2 dixie cups and a string ! Every single morning and night the the *** DOESN'T WORK!!! In fact I'm having to write this using my phones data plan !! They will...
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1.1
#930482
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Very annoyed!!!!! We have been promised better service since the acquisition from Coosa Cable. It hasn't happened, our phones & Internet go in and out daily with no warning, out 10 minutes or hours at a time. I just get a phone dialed and it goes out, or half way...
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Anonymous
Dave

USA Communications internet service is still down (7/2/2017) and has been down since 6/30/2017.

3.0
I didn't like
  • Amount of time to have a technician fix the problem
#925739
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When USA bought out Coosa Cable I went and complained then about the cable service, was told to give them six months and it would be fixed. Over a year later it has not been fixed but has gotten worse, more channels affected than a year ago. Cannot watch a football...
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#924992
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Usa Communications Bundle Review

The internet and cable is always out in odenville, and they never do anything to fix it... Or they screw it up worse. This happens every week! Then they take several days to come out. They don't really look to see what they problem is. It's getting old, y'all need to fix yalls *** and make it worth the money! Hurry up and fix everyone's internet and cable down here!... AGAIN.
1.2
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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#914679
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I reported my internet out the last week of July and again the first week of August. Both times I was told they would enter a work order, and someone would call me back to tell me when they are coming out. It is now Sept 6, No one has called yet. Today I went in to the...
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1.1
#914155
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I have USA Communications Internet service that is when I wants to work.i have called tech support so much it seems they know my number and will put me on hold 15 -20 minutes at a time just to tell the same thing . Well thats depends on the tech had one tell me it was...
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1.0
#908242
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