Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Style and Design

The problem with the Pell City bunch is simple, they are all incompetent.

We need a new provider in the area and boot these folks out. The only way to get action is for every customer to start complaining to the FCC, Public Service Commission, Talladega and St. Clair County Commissioners to lobby for someone new.

USA Communications should be charged with extortion for sending a bill for service that doesn't deliver what is promised.

I have contacted this company 123 times since August of 2015. I gave up calling about 2 months ago as all I got was a bunch of "smoke".

I am very disappointed

Reason of review: Not as described.

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Guin, Alabama, United States #1339121

Doesn't seem to be the local people that are incompetent- it's the whole company. I have been researching for a friend that lives off the Dam Rd & during this research there are complaints against this company everywhere they offer their services.

Occasionally things will work as they're supposed to for some lucky few, but it's looking more & more like there are many more unhappy folks. Not sure how they can stay in business screwing everyone over like that??

Kearney, Nebraska, United States #1258368

BS detector level 5 activated

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