The problem with the Pell City bunch is simple, they are all incompetent.
We need a new provider in the area and boot these folks out. The only way to get action is for every customer to start complaining to the FCC, Public Service Commission, Talladega and St. Clair County Commissioners to lobby for someone new.
USA Communications should be charged with extortion for sending a bill for service that doesn't deliver what is promised.
I have contacted this company 123 times since August of 2015. I gave up calling about 2 months ago as all I got was a bunch of "smoke".
I am very disappointed
Reason of review: Not as described.